When you are the expert in the room

Let me start by stating that there are at best misguided versions of this question: people who say “I want to share my expertise with women who want to get into computing! But now I’m not supposed to be intimidating. Fine then, I’ll take my expertise and go home. See how you like that, women in computing! Ahahahaha!” Don’t be one of those people. Your participation in technical and geeky groups, especially groups for learners, isn’t solely about you. If you insist on either being the top dog expert or going home… go home.

My beta reader for this suggested that much of the question is based around the assumption that in order to help build people up, you have to drag yourself down. There’s two problems with this: one is that this sort of thing isn’t a zero sum game, and the other is that not all women (or outsiders in general) are also beginners. They may be intimidated in spite of substantial ability and experience. So in many cases your role is less to try and hide your own excessive light under a bushel, and more to support the discovery of what’s already there.

When you’re the expert at work

In terms of your workplace, an approach I like is one that some activist groups make explicit: if you are the only person who knows how to do something that the organisation needs, you should make it your top priority to train at least one other person to do it. You could do some of the following:

• presumably part of your role as designated expert, or something that you can make part of your role, is keeping a sort of list (mental or physical) of areas of expertise other programmers have, and referring questions to the other experts.
• if something should be documented, ask the person who consults you if she can document it as she learns it. Then you can refer future questioners to that documentation, or get them to improve it. And you can credit its authors when you point people to it. And by having people teach others and write for others, you are turning them into experts.
• if something should be automated (for example, you are consulting on a fiddly manual process) ask the person who consults you if she can automate it as she learns it.
• when you get too busy (and this sounds like the sort of role where you are constantly in more demand than you can satisfy) decide that someone else needs to be the expert on some subset of the organisations knowledge base, and come up with some kind of handover process in collaboration with her, so that she is confident in being able to handle that set of problems and people know to go to her without even involving you.
• consider that your own expertise is unlikely to be all-encompassing. If there’s a task that takes you half a day and a colleague half an hour, ask her for her help with it. (No need to go on and on about how she’s the expert here yay for her, just get her help.)

Note that those aren’t specific to women colleagues despite my choice of pronoun. The idea is to change the environment such that expertise is being built everywhere, not to go out of your way to make women into experts, unless you are in an environment specifically focussed on women (like LinuxChix is).

Similarly, in teaching roles, it is important to know when someone is thinking out loud on their way to the answer and when they are genuinely stumped and starting to get too frustrated to make progress. In the former case, just let them think and give them some time to put those thoughts into action.

When you’re the expert in class

Some of the question about classroom behaviour does seem a little excessively fearful. I guess there might be some classes that are structured as lectures and a final exam, but all my classes at university involved submitted assignments throughout the course in which you can demonstrate knowledge without taking up class time. A class in which people must ask questions to demonstrate their knowledge, as opposed to asking questions because they need the answer sounds like it must be terribly tedious for everyone involved. And they must be awfully small classes, or really long ones, if everyone who doesn’t regularly participate but still does well in the class is then investigated for cheating. In general, if you are required to demonstrate expertise solely in order to pass, see if you can do so in a way that isn’t public.

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